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  • Home
  • Shop
  • Activities
  • Songs & Videos
  • Parents & Teachers
  • Meet The Friends
    • Meet Pip 🦜
    • Meet Bruno 🐻
    • Meet Millie 🐭
    • Meet Leo 🦁
    • Meet Saffy 🐍
    • Meet Ollie 🦉
  • Stories
    • Pip Who Borrowed Voices
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Returns and Refunds


At Pip's World, we want you to be happy with your purchase.

Change of Mind Returns

If you change your mind about your purchase, you may return your item within 14 days of receiving it.

To be eligible for a return:

- The item must be unused and in resalable condition.
- The item must be returned in its original packaging where possible.
- The customer is responsible for the cost of return postage.

Once the returned item has been received and inspected, a refund will be issued to the original payment method.

Shipping charges are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 24 hours of delivery.

To help us resolve the issue quickly, please provide:

- Your order number
- A description of the issue
- Clear photographs of the item and packaging

Where a product is confirmed to be damaged, defective, or incorrect, Pip's World will provide a replacement item at no additional cost.

Contact Us

If you have any questions about returns or refunds, please contact us through pipsworld.ie and we will be happy to assist you. 

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